Contact High Wire Payments
Need help getting approved, switching processors, or fighting chargebacks? We’re your high-risk payment partner — responsive, transparent, and ready when you need us.
How to Reach Us
Contact Person: Leah Walczuk
Phone: (805) 849-4799
Email: leah.walczuk@highwirepayments.com
Availability: Mon–Fri, 9 AM – 5 PM (Pacific)
Leah is also available after hours by text, phone, or email for onboarding, tech support, and emergencies.
Need a Proposal?
Want to compare rates or see if we can beat your current processor? Just send us a statement — we’ll break it down and show your savings.
Headquarters
High Wire Payments
Thousand Oaks, CA
24/7 Dedicated Support
Every client gets a direct line to their personal rep — no ticketing systems, no bots, no call queues. You get real support from real humans.
Text Line: (805) 827-7451
Slack / WhatsApp / Email: We use the platform that works best for you.
What We Handle
- Gateway setup (NMI, Authorize.net, USAePay)
- Shopify & WooCommerce integration
- Recurring billing + subscription tools
- Chargeback mitigation + RDR services
- Account reapprovals + platform migration
Switching Processors?
We’ll handle the full transition, help you install backups, and ensure your checkout never goes down — even if Stripe or Square just shut you off.
Contact High Wire Payments
Let’s connect! Fill out the form and our team will get back to you within 24 hours.